Frequently Asked Questions

Door and window installation can be done in any season in Gatineau. While many people prefer spring and summer for comfort, modern technology allows us to work efficiently even in winter. Our teams are trained to minimize heat loss and ensure fast and safe installation, regardless of weather conditions.

Absolutely. All our products are specially selected for their energy performance and durability in the cold winters and hot summers of the Outaouais region. We offer high-quality double- and triple-glazed windows, insulated frames, and weatherstripping to ensure optimal insulation and reduce your heating and cooling costs.

Installation time varies depending on the number of doors and windows to be replaced and the complexity of the project. A standard installation of a few windows can take one day, while a larger project can take several days. We will give you an accurate estimate during the on-site assessment.

Yes, we offer a free, no-obligation consultation and quote. One of our experts will visit your home in Gatineau to assess your needs, take measurements, and discuss product and material options that suit your budget and style.

Replacing old windows and doors offers several major benefits: a significant reduction in your energy bills thanks to better insulation, an increase in indoor comfort, an improvement in the appearance of your home and, potentially, an increase in its resale value.

Costs vary greatly depending on several factors, including the number of windows, their size, the type of glazing, the frame material (PVC, wood, hybrid, etc.), and the complexity of the installation. That's why we offer a free, personalized quote. We'll help you choose the best options for your budget.

We can inform you about available government grant programs, such as the Rénoclimat program, which can help you finance your energy-efficient renovations. We recommend that you check your eligibility and consult official websites.

To make our teams' work easier, we simply ask that you clear the area around the windows and doors to be replaced, both inside and out. If possible, remove curtains, blinds, and fragile items from window sills. We'll take care of the rest, including cleaning up any debris after installation.

Portes et Fenêtres Desrochers is one of the most established door and window companies in Gatineau. Founded in 1985, the company has over 40 years of experience installing and distributing high-end doors and windows throughout the Outaouais region. The company holds a valid RBQ license (2400-5290-21), is a member of the APCHQ and ACQ, and is the exclusive distributor of Lepage Millwork in the region. They offer a full turnkey service with a free in-home estimate.

Yes, homeowners in Gatineau may be eligible for the Rénoclimat program offered by the Quebec government. This program provides financial assistance for replacing windows and exterior doors with ENERGY STAR Zone 3 certified models. To qualify, your home must be assessed by an accredited energy advisor before and after the work is completed. Portes et Fenêtres Desrochers carries ENERGY STAR certified windows and can guide you through the process. To verify your eligibility, visit the official Rénoclimat page at quebec.ca.

PVC windows (such as those from Fenêtres Concept) offer excellent thermal insulation, strong durability against harsh weather conditions, and require very little maintenance — no painting or staining needed. They are ideal for the demanding climate of the Outaouais region. Wood windows (such as those from Lepage Millwork, of which Portes et Fenêtres Desrochers is the exclusive distributor in Outaouais) offer premium aesthetics, natural insulating properties, and added value for high-end homes. However, wood does require more upkeep over the years. The right choice depends on your budget, architectural style, and maintenance preferences.

In Gatineau's climate, triple-pane windows are a worthwhile investment in the medium term. Compared to double-pane, they can reduce heat loss by an additional 20 to 30%, provide better soundproofing, and virtually eliminate interior condensation on the glass surface during winter. They are especially recommended for rooms facing north or exposed to prevailing winds, and for homes where heating costs are significant. Portes et Fenêtres Desrochers can help you determine whether triple-pane glazing makes sense for each opening in your home during your free in-home estimate.

Yes. Portes et Fenêtres Desrochers provides a warranty on installation workmanship, in addition to the manufacturer warranties on the products they distribute — Fenêtres Concept, Lepage Millwork and Novatech each offer their own product warranties. As an RBQ-certified company and member of the APCHQ, Desrochers is also covered by civil liability insurance. For specific warranty details based on your project, feel free to ask during your free estimate.